Drive operational enhancements as a Business Projects and Practice Improvement Consultant with Beneva. Utilize your expertise in contact centers and data analysis to implement strategic solutions.

As a vital member of the Group Insurance division, you'll work closely with managers to enhance business performance. With renowned skills in process optimization and data insights, you will coordinate complex initiatives and support continuous improvement. This role requires involvement in multifaceted projects, allowing you to leverage your experience and foster operational efficiency.

Key Responsibilities:



• Advise managers on project planning and implementation • Structure and lead problem-solving improvement projects • Develop and assess change management strategies • Analyze and recommend enhancements to operational processes • Participate in key meetings and represent the VP

Requirements: • Bachelor's degree in a relevant field • At least eight years of experience in the insurance sector • Fluent in French and English, spoken and written • Robust background in contact center operations • Proven skills in data analysis and process optimization

Contribute to continuous improvement initiatives and lead impactful projects within Beneva’s Group Insurance team. #J-18808-Ljbffr

📌 Business Improvement Consultant at Beneva (Winnipeg)
🏢 Beneva
📍 Winnipeg