The City of White Rock Clerk-Typist II Employment Type: Casual (0-35 hours) Pay Grade: $29.25 - $34.25 hourly Hours of Work: 8:30-4:30 Competition Number: Closing Date: September 14, 2026 @ 4:30PM The City of White Rock - where every wave of talent helps shape our City by the sea. We are proud to be an equal opportunity workplace and is committed to promoting and preserving a culture of diversity, equity, and inclusion. We know that our greatest strengths come from the people who make up our teams. The City of White Rock is a unique, ocean-side community of 22,000 citizens located half an hour south of Vancouver on the shore of Semiahmoo Bay and is known for its sunny weather, expansive beach, historic pier, delightful restaurants, and sense of community. Overview The Finance Department seeks an individual with outstanding customer service, interpersonal and organizational skills to join their team. Reporting to the Revenue Services Supervisor, you will handle a variety of telephone, email and in-person inquiries and provide factual information regarding property taxes, utilities, business and dog licensing, parking tickets and decals, and other municipal services. Your role will include delivering customer service in a professional and courteous manner and handling customer inquiries and complaints with sound judgement to help resolve issues and minimize escalation. Other duties include processing payments,



maintaining departmental records, files and accounts, supporting departmental administrative functions, and performing a variety of routine clerical tasks. The successful candidate is a self-starter, highly organized, and possesses solid communication and customer service skills. Qualifications Completion of Grade 12 supplemented by word processing and administrative courses, preferably bookkeeping and Microsoft Office Suite training, plus related experience performing reception, cash receipting and clerical functions; or an equivalent combination of training and experience. Prior experience in a customer service facing role is preferred. Requirements Sound knowledge of the organization of the City, the general functions of its departments and the nature of services provided as related to the work performed. Sound knowledge of the applicable sections of the Community Charter, Municipal Act, Assessment Act and Home Owner Grant Act, and of the bylaws, rules, regulations, legislative requirements, policies and procedures governing the work. Sound knowledge of computer systems and software applications, including Tempest and Unit 4 related to the job duties, and the ability to operate a variety of office equipment, including a switchboard. Sound knowledge of business English, spelling, punctuation and arithmetic. Working knowledge of

📌 Clerk-Typist Ii (White Rock)
🏢 City of White Rock
📍 White Rock