United TrimenOur employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: Our customers come first. We're driven to exceed their expectations by listening, leading, solving problems, and delivering what we promise. We encourage productivity and efficiency, and there are rewards for jobs well done. Sometimes it's a financial incentive, other times an award, always a genuine thank-you.The best relationships are founded on honesty, trust, and respect. We say what we will do, and then we do it. Personal and professional growth depends on teamwork. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities. Strong relationships break down barriers and promote innovation and cooperation. By working as an open-minded, responsive team, we achieve excellence. Our future depends on the success of each employee.In an atmosphere of dignity and diversity, our appreciation for each other's talents and contributions keeps us at our best. We play fair, but never lose sight of the goal to win. With that in mind, we execute our plans and strategies with focus, commitment, and passion.BenefitsProfit SharingHealthcare BenefitsMatching Retirement ContributionOvertime CompensationOver 40 hoursTraining & Development and Growth OpportunitiesWe have a wide variety of opportunities to establish yourself in the food industry including sales, sales support, customer service, marketing, administration, finance, operations, technology and inventory management. Come join our team and build your career with us!Position SummaryProvide friendly, professional, and productive bilingual (English and French) customer service, as well as order processing and delivery support to United Trimen customers via phone, email, SMS, and live chat. Assist customers with their daily inquiries to ensure their needs are met, while promoting and utilizing e-commerce technologies. Based at our North York, ON office, this position requires full bilingualism (French and English), both spoken and written.What We OfferThe salary range for this role is $45,000 to $50,000Monday to Friday scheduleHealth, dental,



and prescription drug insurance after 30 daysProfit-sharing programGreat work environment, family culture, and advancement opportunitiesKey ResponsibilitiesLiaise with and support customers for order entry, credits, and other needsSupport and partner with assigned divisions and customers; ensure effective route managementMaintain up-to-date knowledge of products and system status across divisions and distribution centers to assist Account Managers and customersServe as an information resource for Account Managers, Logistics, and Sales Support on product-related inquiries regarding inventory levels, excessive punches, and general product informationQualificationsStrong verbal and written communication skillsFully bilingual, written and spoken (French/English)*Aptitude for resolving a variety of issuesStrong organizational skills and ability to manage multiple prioritiesEnjoy working in a cooperative environment*English required for daily communication with other team members based in English-speaking Canada and occasional communication with English-speaking suppliers (80%)Sommaire du posteOffrir un service à la clientèle bilingue (anglais et français) amical, professionnel et efficace, ainsi qu'un soutien pour le traitement des commandes et les livraisons aux clients de United Trimen, par téléphone, courriel, SMS et clavardage en direct. Aider les clients pour leurs demandes quotidiennes afin de répondre à leurs besoins, tout en promouvant et en utilisant les technologies de commerce électronique. Basé à nos bureaux de North York (ON), ce poste nécessite un bilinguisme parfait (français et anglais), tant à l'oral qu'à l'écrit.Ce que nous offronsLe salaire varie entre 45 000$ et 50 000$Horaire du lundi au vendrediAssurances soins médicaux, dentaires et médicaments après 30 joursProgramme de partage des profitsBelle ambiance de travail, culture familiale et opportunités d'avancementPrincipales tâchesLiaiser avec et soutenir les clients pour la prise de commandes, crédits,



et autres besoinsSupporter et travailler en partenariat avec les divisions et les clients qui lui sont assignés ; assurer une gestion efficace des itinérairesMaintenir une connaissance actualisée des produits et de l'état des systèmes au sein des divisions et des centres de distribution afin d'aider les gestionnaires de comptes et les clientsServir de source d'information aux gestionnaires de comptes, à la logistique et à l'assistance aux ventes pour les questions relatives aux produits concernant les niveaux de stocks, les poinçons excessifs et les informations générales sur les produitsCompétences recherchéesPosséder une bonne communication parlée et écriteÊtre bilingue écrit et parlé (français/anglais)*Avoir une aisance à régler une variété de problèmesSe démarquer par ses qualités d'organisation et gestion de priorités multiplesAimer travailler dans un environnement collaboratif* Anglais requis pour communication quotidienne avec les autres membres de l'équipe basés au Canada anglais et communication occasionnelle avec fournisseurs anglophones (80%)United Trimen is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.We thank all applicants for their interest, however only those selected for the next stage will be contacted.For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.

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