Elevate HR service delivery at McKesson as the Director overseeing systems that enhance employee experiences. Focus on strategy, automation, and self-service capabilities to support employees and leaders.

As a pivotal member of McKesson's Employee Care Team, you will lead HR support initiatives that transform how services are efficiently delivered. This senior role demands a blend of strategic vision and operational expertise, particularly in Service Now and other HR technologies.

You will drive the integration of creative practices, focusing on employee satisfaction and streamlined workflows.

Key Responsibilities:
Develop the service delivery strategy and enhance HR service platforms
Lead governance and demand management processes




Manage enhancement requests and prioritizations
Implement opportunities to improve system functionality
Drive initiatives for continuous improvement and efficiency

Requirements:
Bachelor’s degree with 10+ years relevant experience
Experience in Service Now HRSD preferred
Solid technology fluency in automation and AI
Excellent written and verbal communication skills
Proven relationship and project management skills

Be the architect of exceptional HR experiences at McKesson, leveraging technology to make impactful changes.
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📌 Director Of Hr Service Delivery Systems Mississauga
🏢 McKesson’s Corporate
📍 Mississauga