Who You Are:
As a Store Manager at L'Occitane Scarborough Town Centre, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.
The Fundamentals of What You’ll Do:
Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs.
Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover prospects. Maintain a solution-focused approach when challenges arise.
Foster a Team Culture:



Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.

We value hearing from individuals who possess:
Previous supervisor experience in retail or hospitality management
Robust Leadership and communication skills
Entrepreneurial attitude with background in a sales-driven workplace
Mindset focused on customer satisfaction (internal and external customers)
Knowledge of skincare, body care and fragrance is beneficial.
Experience with clienteling advantageous
Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.

Who We Are:

All Applicants:

United States Applicants Only:

Powered by JazzHR

📌 Store Manager Scarborough
🏢 L'Occitane En Provence
📍 Scarborough