Lead Guest Services Team Member Nisku

Lead Guest Services Team Member Nisku

07 Sep
|
Pilotcompany
|
Nisku

07 Sep

Pilotcompany

Nisku

The purpose of this job is to process merchandise and fuel transactions.

Essential Functions
Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned





Pay Rates Starting between: $15.55 - $19.65 / hour

Qualifications
Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a versatile schedule of nights, days, weekends, and holidays
Background check is required

Advantages
Fuel Discount
Weekly Pay
RRSP (for Full Time Employees)
Extended Health Care Perks (for Full Time Employees)
AD&D; Insurance (for Full Time Employees)
Life Insurance (for Full Time Employees)
Adoption Assistance
Tuition Reimbursement
Extensive Training Program

Artificial Intelligence is used to screen, assess, or select applicants.
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📌 Lead Guest Services Team Member Nisku
🏢 Pilotcompany
📍 Nisku

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