Enhance your career at Trans Global Service as a Bilingual Customer Service Agent. Support both English and French customers by resolving inquiries with exceptional care and professionalism.

You will play a crucial role in maintaining customer satisfaction through effective communication and detailed follow-up. Working with a team, you'll address queries, ensuring prompt solutions while enhancing customer loyalty. Your bilingual abilities will be instrumental in a diverse workplace focused on service excellence.

Key Responsibilities: • Provide courteous service to customers via phone • Facilitate first contact issue resolution effectively • Follow up with customers to ensure satisfaction • Promote loyalty through exceptional support solutions • Correspond with retailers and customers via various platforms

Requirements: • Experience in call centre or customer service roles • Excellent bilingual skills in French and English • Robust communication and data entry abilities • Proficiency in Microsoft Office Suite • Strong multitasking and organizational skills

Utilize your communication strengths to create positive customer experiences within a dynamic team at Trans Global Service. #J-18808-Ljbffr

📌 Customer Service Agent - Bilingual (Winnipeg)
🏢 Trans Global
📍 Winnipeg