Become the vital link between customers and the sales team at US Foods as a Customer Service Representative. This hybrid role allows for a versatile work environment, blending remote and onsite tasks. In this essential position, you will serve as the frontline support for National Sales customers, managing incoming orders and inquiries while ensuring all communications are handled promptly. Your responsibilities will include resolving complaints, coordinating deliveries, and providing detailed information about products and services. This role supports achieving service agreement objectives consistent with customer needs and company policies. Key Responsibilities:
- Manage inbound and outbound customer calls effectively
- Document customer interactions and resolve complaints




- Coordinate same-day delivery and pickup requests
- Respond to inquiries regarding products and services
- Monitor product recalls and notify affected customers Requirements:
- High School diploma required, Bachelor’s preferred
- Minimum three years in customer service call center
- Strong communication and problem-solving skills
- Experience with CRM and Microsoft Office
- Knowledge in food service distribution is a plus This is your chance to excel in customer service while working with a supportive team at US Foods. #J-18808-Ljbffr

📌 Hybrid Customer Service Representative - National Sales (Quinte West)
🏢 US Foods
📍 Quinte West