Become part of Roots as a Retail Team Lead, where your leadership inspires excellence in customer service and team collaboration. Shape a community dedicated to sustainability and quality.

As Team Lead, you will directly support the Store Manager while fostering a creative atmosphere among associates. Your ability to lead and energize a team will be crucial to achieving store goals and maintaining a positive shopping experience. You will handle operational responsibilities while ensuring a culture of outstanding service.

Key Responsibilities:
• Model exceptional customer service behavior
• Assist in new associate training and onboarding
• Communicate performance feedback to management
• Perform managerial tasks in the absence of higher-ups
• Oversee daily banking and reporting processes

Requirements:
• At least 1 year of retail experience, with luxury being a plus
• Demonstrated leadership abilities within a team
• Robust organizational and problem-solving skills
• Availability for various shifts, including weekends
• Passion for customer experience and brand loyalty

Lead with integrity and drive success in team efforts at Roots.
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📌 Roots Retail Team Lead Position (Montreal)
🏢 Roots
📍 Montreal