Become a Customer Service Specialist at Serco Canada, focusing on delivering essential Driver Examination services. Your role will entail engaging with applicants and facilitating the driver licensing process effectively.
In this position, you will evaluate applications, conduct assessments, and ensure all applicants receive informative guidance pertaining to licensing and safety standards. With robust decision-making and problem-solving skills, you'll play a key part in upholding the integrity of the Driver Examination services.
Key Responsibilities:
• Assess eligibility for Ontario's driver licence applications
• Administer written and oral knowledge tests to applicants
• Organize and coordinate road test schedules




• Investigate driver record errors for correction
• Ensure compliance with safety and operational policies
Requirements:
• Customer Service Agent training program completion required
• Minimum two years of customer service experience
• Valid Ontario Class G driver’s licence essential
• Strong knowledge of Highway Traffic Act required
• Intermediate computer literacy needed
Utilize your expertise in customer service and administration at Serco Canada to contribute positively to our operations.
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📌 Serco Canada Customer Service Specialist (Windsor)
🏢 Serco
📍 Windsor