Flair Airlines seeks a driven Customer Regulatory Compliance Specialist in Calgary, AB. Focus on managing regulatory and compliance-related cases while providing exceptional support to customers.As part of Flair's Customer Experience team, you will oversee compensation claim appeals and regulatory issue management. Your responsibilities will involve reviewing cases, applying regulatory guidelines, and collaborating cross-functionally to enhance compliance processes and customer experiences.Key Responsibilities:
Oversee management of customer compensation claims
Review and interpret relevant case documentation
Collaborate with Legal and Operations on compliance matters
Monitor changes in regulatory requirements
Prepare reports on case trends and outcomesRequirements:
Bachelor’s degree in business or a related field preferred
Minimum 3 years in compliance or customer-focused roles
Proficient in analyzing data and preparing reports
Familiarity with case management platforms like Zendesk
Must be eligible to work in CanadaUtilize your compliance expertise to contribute to Flair Airlines' mission of accessible air travel for everyone.#J-18808-Ljbffr