Company Description iFinance Canada is a leading Canadian consumer finance company that offers versatile financial solutions tailored to the unique needs of our clientele. Our mission is to empower individuals with accessible financing options, supported by a dedicated team of knowledgeable professionals. We foster an environment of growth, support, and a customer-focused approach. What's The Job The Bilingual Collection and recovery agent is responsible for collecting delinquent accounts and coordinating asset seizures when necessary. They handle incoming and outgoing customer inquiries, ensuring high-quality service. This role requires effective case management, prioritization, and maintaining accurate data for contracts. Additionally, the representative will manage administrative paperwork related to customer contracts efficiently. What Will Your Mission Be? Review accounts on a regular basis (daily and or weekly) to keep delinquency and repossession to a minimum and manage repossession in an effective manner Conduct prompt, courteous and persuasive telephone collection calls and following up on past due accounts. Negotiate mutually acceptable remedy to the customer's delinquent

📌 Bilingual Collection And Customer Service Agent (Toronto)
🏢 iFinance Canada
📍 Toronto