07 Sep
|
Ainsworth
|
Winnipeg
07 Sep
Ainsworth
Winnipeg
Join GDI Ainsworth as a Dispatcher, your gateway to enhancing customer experience and technician efficiency. Engage in agile service coordination with competitive benefits right from day one.
As a Dispatcher, you will be essential in connecting customers with field personnel by troubleshooting issues and scheduling services. This role demands a keen eye for detail, strong initiative, and superb communication skills, ensuring tasks are addressed promptly and effectively. You will also manage technician schedules based on urgency and skill requirements.
Key Responsibilities:
• Promptly answer and log incoming service calls • Prioritize and dispatch work orders efficiently • Maintain accurate updates on customer portals • Coordinate with technicians and customers for confirmations • Process technician payroll and administrative duties
Requirements: • 1-2 years of dispatch experience beneficial • Familiarity with national accounts advantageous • Proficiency in MS Office, especially Excel • Excellent multitasking and organizational skills • Graduate from a career college preferred
Leverage your dispatching skills to improve service quality at GDI Ainsworth; your role is vital to our success. #J-18808-Ljbffr
📌 Dispatcher Role at GDI Ainsworth (Winnipeg)
🏢 Ainsworth
📍 Winnipeg