Elevate your career as a Call Taker with Voyago’s Inter-Community Shuttle Services. Provide exceptional assistance to customers while managing inquiries and scheduling rides efficiently. This Full-Time role requires robust communication skills and a customer-oriented mindset. Your expertise in documenting calls and coordinating with dispatch teams will be vital. The position is on-site in London, requiring excellent attention to detail and the ability to multitask under pressure. You will be instrumental in enhancing the customer experience through effective problem-solving and empathy. Key Responsibilities:
- Handle incoming calls with professionalism and courtesy
- Support scheduling needs and address customer concerns
- Keep detailed records of customer interactions
- Engage with dispatch to ensure timely service
- Maintain high standards in customer service delivery Requirements:
- 1-2 years of relevant experience in dispatch or call centers
- Strong intermediate to advanced English proficiency
- Ability to work calmly in a high-pressure environment
- Knowledge of London and local areas
- Must be available Monday to Friday, 7:00am to 3:00pm Utilize your customer service skills to support efficient shuttle operations with Voyago in London. #J-18808-Ljbffr