Service Operations and Warranty Manager for technical and service-process guidance, with day-to-day operational support from the Dunmore Service Manager. Hours Full-time, 8-hours w/ 1-hour unpaid lunch Seasonal overtime and on-call as required Travel Up to 25% Role Overview The Service Advisor is the first point of contact for customers, vendors, and visitors at the Dunmore branch. This role provides front reception support, delivers qualified customer service, assists with basic parts look-up, and supports overall branch operations while serving as the main link between customers and the Service department. The role ensures a professional, efficient service experience from intake to completion by coordinating service needs with technicians, providing clear updates and recommendations,



and helping maximize equipment uptime in line with Alberta AG Centre’s commitment to exceptional customer service. Core Responsibilities Customer Service & Reception Provide a professional first point of contact for customers, vendors, and visitors. Greet guests, answer calls, respond to inquiries, and direct individuals to the appropriate team member. Assist customers and internal staff with basic parts look-up support and refer complex inquiries to the Parts department. Communicate with customers regarding service requirements, work progress, timelines, completion, and

📌 Service Advisor – Dunmore
🏢 Ab
📍 Dunmore