Enhance patient care at Tilray Brands as a Remote Bilingual Patient Support Representative. This full-time position requires fluency in English and French to assist medical cannabis customers efficiently. You will report directly to the Patient Care Supervisor, managing the needs of French and English-speaking patients. Key responsibilities include maintaining precise records, communicating effectively across departments, and providing client assistance through various channels. Embrace a role in this rapidly evolving industry focused on joy and wellness. Key Responsibilities:
- Address patient inquiries via phone, email, and chat
- Maintain high standards of record-keeping
- Support internal teams with transparent communication
- Participate in training sessions on regulations
- Use calls proactively to drive revenue Requirements:
- Fluency in English and French (both written and spoken)
- Strong interpersonal skills
- In-depth knowledge of the Cannabis Act
- Detail-oriented with analytical capabilities
- Proficient in Microsoft Office applications Contribute to the transformative mission of Tilray Brands as a vital link in patient support. #J-18808-Ljbffr

📌 Bilingual Patient Support Representative Remote (Quebec City)
🏢 High Park Holdings
📍 Quebec City