Transform customer interactions at PagerDuty as a Senior Solutions Consultant. Leverage technical skills, customer insights, and integrations to enhance digital operations in a hybrid work model.
PagerDuty is searching for a Solutions Consultant who excels in both technical and customer-facing capacities. You will analyze client business settings and provide tailored solutions while building impactful relationships. Your role is crucial in supporting sales cycles through your in-depth product knowledge and technical guidance.
Key Responsibilities: • Pinpoint technical challenges and craft solutions • Lead technical discoveries to understand customer needs • Develop integrations for seamless implementation • Address technical queries in RFPs and RFIs • Convey PagerDuty's value to a diverse client audience
Requirements: • Over 5 years of pre-sales experience • Bachelor’s degree in a related field • Basic scripting knowledge required • Exceptional communication and relationship skills • Familiarity with IT monitoring solutions
Utilize your technical expertise and customer focus to empower PagerDuty’s client success in this agile role. #J-18808-Ljbffr