Join Flex-N-Gate as the Customer Service Leader, responsible for setting the standard in customer satisfaction within logistics operations. Manage a skilled team to ensure effective shipping processes.

As a key player at Flex-N-Gate, you'll develop policies that enhance customer interactions while overseeing the shipping department's performance. Candidates should exhibit solid problem-solving skills, team collaboration, and the capability to adapt to evolving logistics challenges.

Your expertise will shape training initiatives and improve service delivery metrics.

Key Responsibilities:
Maintain and achieve shipping targets within the department
Review and resolve operational challenges proactively




Develop training programs and conduct performance evaluations
Ensure compliance with customer shipping requirements
Analyze performance metrics for continuous improvement

Requirements:
Post-secondary education or relevant experience required
5 years’ experience in logistics with a Tier 1 supplier
Solid organizational and time-management skills
Excellent communication and interpersonal skills
High level of analytical and troubleshooting abilities

Contribute your skills to Flex-N-Gate and drive customer service excellence.
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📌 Flex N Gate Customer Service Leader Tecumseh
🏢 Flex-N-Gate
📍 Tecumseh