Become a key player at Manion as a Customer Experience Specialist, where your skills impact Canadians' lives. This hybrid role will have you supporting customers through phone, email, and live chat.

Manion is a trusted Canadian company with over five decades in perks administration. This position offers flexibility—two days in-office and three remote, allowing you to excel in delivering plan coverage information and handling customer inquiries with care and professionalism.

A dedicated trainer will assist you during your initial onboarding.

Key Responsibilities:
Deliver exceptional service for Plan Members
Assist with plan information and claims processes
Navigate complex inquiries while staying positive
Support a team-oriented and solutions-focused team
Maintain accuracy in all customer interactions

Requirements:
2+ years of experience in customer service
Solid spoken and written communication in English
Completed post-secondary education
Effective time management and multitasking abilities
Comfortable using various customer service tools

Use your expertise to make a meaningful impact on customer experiences at Manion.

📌 Customer Experience Specialist At Manion Toronto
🏢 GroupHEALTH Benefit Solutions
📍 Toronto