Elevate your career as a Call Taker with Voyago’s Inter-Community Shuttle Services. Provide exceptional assistance to customers while managing inquiries and scheduling rides efficiently.
This Full-Time role requires strong communication skills and a customer-oriented mindset. Your expertise in documenting calls and coordinating with dispatch teams will be vital. The position is on-site in London, requiring excellent attention to detail and the ability to multitask under pressure. You will be instrumental in enhancing the customer experience through effective problem-solving and empathy.
Key Responsibilities:
• Handle incoming calls with professionalism and courtesy • Support scheduling needs and address customer concerns • Keep detailed records of customer interactions • Engage with dispatch to ensure timely service • Maintain high standards in customer service delivery
Requirements: • 1-2 years of relevant experience in dispatch or call centers • Solid intermediate to advanced English proficiency • Ability to work calmly in a high-pressure environment • Knowledge of London and local areas • Must be available Monday to Friday, 7:00am to 3:00pm
Utilize your customer service skills to support efficient shuttle operations with Voyago in London. #J-18808-Ljbffr