Enhance your career with Manulife Investments as a Bilingual Investments Processing Expert. This fully remote position requires proficiency in both English and French for effective client communication.
Become a vital part of our Investment Processing Services team, dedicated to delivering exceptional operational services. You will utilize multiple administrative systems to handle client service requests while ensuring adherence to service standards. This position values attention to detail and solid customer relations to build a reputable service experience.
Key Responsibilities:
• Address complex service requests at initial contact
• Commit to maintaining outlined service levels
• Keep updated on company policies and procedures
• Collaborate with Technical Support and Call Centre
• Contribute positively to team goals across business areas
Requirements:
• Bilingual: fluent in French and English
• Proven customer service experience and skills
• Excellent organizational skills and multitasking ability
• Attention to detail is essential
• Flexibility to work required overtime
Empower client interactions at Manulife Investments through strong bilingual service in this remote role.
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