Bilingual Customer Care Agent at Core-Mark (Milton)

Bilingual Customer Care Agent at Core-Mark (Milton)

07 Sep
|
Performance Food Group (New)
|
Milton

07 Sep

Performance Food Group (New)

Milton

Enhance customer satisfaction as a Bilingual Customer Care Agent with Core-Mark. This role, requiring fluency in both French and English, offers a supportive environment focused on customer care and service excellence.
At Core-Mark, you will be integral in delivering exceptional customer experiences. In this position, you will address customer inquiries via phone, in-person visits, and written correspondence. Your role will include providing accurate product information, resolving issues, and ensuring customer requests are efficiently handled each day.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and in-person
• Inform customers about pricing, shipping, and product availability




• Channel inquiries to appropriate departments for resolution
• Maintain accurate records and prepare reports as needed
• Assist with order processing and adjustments
Requirements:
• Minimum one year of call center experience required
• Fluent in both French and English
• Typing speed of 40 WPM with a test required
• Intermediate knowledge of Microsoft Office
• Strong communication skills essential
Join Core-Mark to support customer needs and provide excellent service in a bilingual setting.
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📌 Bilingual Customer Care Agent at Core-Mark (Milton)
🏢 Performance Food Group (New)
📍 Milton

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