Harness your skills as a Senior Genesys Cloud Architect with Miratech. Focus on delivering scalable cloud contact center architectures that meet evolving business needs.Miratech is looking for a Senior Genesys Cloud Architect to lead the design of cutting-edge cloud solutions for contact centers. This vital role requires defining a explicit technical vision aligned with enterprise strategies while ensuring seamless integration. Collaborate closely with stakeholders and engineering teams to create cutting-edge customer experience solutions on the Genesys Cloud CX platform.Key Responsibilities:
Drive architecture and design for Genesys Cloud CX solutions
Transform business requirements into effective architectural designs




Establish the technical roadmap for contact center solutions
Engage with cross-functional teams for integration
Provide guidance across all solution phasesRequirements:
7+ years in contact center technologies
Solid expertise in Genesys Cloud CX
Experience with large-scale solution design
Proficient in IVR, routing, and omnichannel
Understanding of cloud security and complianceShape the future of contact centers and enhance customer experiences as part of the Miratech team.#J-18808-Ljbffr

📌 Senior Genesys Cloud Architect At Miratech Toronto
🏢 Miratech
📍 Toronto