Join CGIC as a Customer Billing Representative, focusing on outstanding service delivery for billing and payment processes in a hybrid capacity. Make a positive impact on client satisfaction while managing accounts.

This full time position in Retail Sales tasks you with analyzing client accounts and maintaining billing accuracy. You will handle payment processing, respond to inquiries, and provide timely administrative support to clients and business partners. Your proactive approach will be crucial to resolving issues and ensuring high-quality service standards.

Key Responsibilities:



• Assist clients with billing and payment inquiries over the phone • Process payments and changes to billing information • Collect outstanding receivables by contacting clients • Investigate billing errors from system reports • Address and elevate administrator inquiries professionally

Requirements: • Background in customer service or billing • Post-secondary education credentials • Experience in a call center is advantageous • Willing to take the ACS 100 course upon hiring • Excellent communication and conflict resolution skills

Leverage your skills to enhance client relationships and streamline billing processes at CGIC. #J-18808-Ljbffr

📌 Customer Billing Representative - Hybrid Role (Winnipeg)
🏢 Co-operators General Insurance
📍 Winnipeg