Shape exceptional customer service at MEC's newest Whistler store as the Department Manager. Engage with members and lead teams while cultivating MEC's core values in a vibrant outdoor community.

As a Department Manager, you will take charge of member experiences and operational standards in the newly launched MEC store in Whistler. You'll lead and develop frontline teams, ensuring high-quality service delivery and fostering a positive store culture. Your hands-on leadership style will help you connect with both members and staff, enhancing MEC's community impact.

Key Responsibilities:



• Act as the primary Member Service Manager on the sales floor • Champion service standards with real-time coaching • Manage the Cash and Member Service Desk for optimal service • Address and escalate member concerns as necessary • Lead in recruiting, training, and developing staff

Requirements: • 1-3 years' experience in retail management • Proven ability to provide effective floor leadership • Experience interpreting service and sales KPIs • Ability to communicate effectively and resolve issues • Enthusiasm for outdoor activities and community involvement

Step into a transformative role at MEC, where your leadership can make a real difference in Whistler. #J-18808-Ljbffr

📌 MEC Whistler Department Manager Role (Winnipeg)
🏢 Mountain Equipment
📍 Winnipeg