Elevate your technology career as a Bilingual Technical Support Specialist at Geotab, focusing on customer satisfaction and technical troubleshooting. This hybrid role supports both Geotab products and partner technologies. Geotab is a pioneering leader in IoT and connected transportation, seeking a skilled technician fluent in English and Portuguese. Your responsibilities include diagnosing hardware and software issues while maintaining excellent communication with clients. You’ll work within a cooperative team, providing 24/7 support to enhance customer experiences across various channels. Key Responsibilities:
- Diagnose technical hardware and software issues efficiently
- Troubleshoot connectivity and platform inquiries thoroughly
- Coordinate with teams on device returns and exchanges




- Maintain detailed documentation for support cases
- Elevate critical concerns and ensure customer data security Requirements:
- Fluency in English and Portuguese, spoken and written
- 1-3 years of technical support or customer service experience
- Strong Excel skills; familiarity with GoogleBigQuery
- Excellent communication and problem-solving abilities
- Flexibility to work rotating shifts in a 24/7 environment Bring your patience, empathy, and technical expertise to Geotab, making a genuine impact on customer support. #J-18808-Ljbffr

📌 Bilingual Technical Support Specialist At Geotab (Alton)
🏢 GEOTAB
📍 Alton