Transform customer care experiences as a Customer Care Associate. This role emphasizes both customer service excellence and efficient order management. In your role as a Customer Care Associate, you will respond to inquiries, process orders, and coordinate delivery with a focus on customer satisfaction in a B2B environment. Collaborating closely with various teams is essential for ensuring timely and accurate order fulfillment. You will play a key role in building strong customer relationships via effective and qualified communication. Key Responsibilities:
- Answer phone and email inquiries promptly
- Accurately process and manage customer orders
- Monitor and update order statuses
- Coordinate with internal teams for delivery schedules




- Maintain thorough records of customer interactions and orders Requirements:
- Minimum 2 years in customer service roles required
- Education in Business Administration or related fields preferred
- Experience in a manufacturing or distribution setting is a plus
- Strong written and verbal communication abilities
- Proficient in Microsoft Office applications Leverage your customer service skills and contribute to efficient order management with our dedicated team. #J-18808-Ljbffr

📌 Customer Service Associate Inb Environment (Toronto)
🏢 Jacobs & Thompson
📍 Toronto