Job Description Summary Customer Service Representative Responsibilities The Customer Service Representative is empowered to provide exceptional, professional and efficient service to all customers in the rental of construction/industrial equipment and store items. This position is considered the company’s front line contact with the customer and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers. Skills, Knowledge & Experience Customer service experience in a call center environment or a dedicated customer service department Wynne or AS400 PC systems and typing skills (CRM, email, chat) Supporting others to “get things done” Equipment rental knowledge Construction industry knowledge Qualifications Physical demands include bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors as required. Requires fluency in both English & French.



Proficiency in English is necessary to effectively communicate with clients and colleagues across North America, respond to English inquiries, and ensure clear internal collaboration. Equal Opportunity Sunbelt Rentals is an Equal Prospect Employer — Minority/Female/Disabled/Veteran and any other protected class. Sunbelt Rentals supports service members. Veterans encouraged to apply. Compensation The starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience. Benefits Health, Dental, Vision, Life Insurance Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days Leading wages Tuition Reimbursement RRSP Matching Tool and Boot Allowance Career development and advancement Employee Assistance Program #J-18808-Ljbffr

📌 Bilingual (English & Québec French) - Customer Service Representative (Quebec City)
🏢 Sunbelt Rentals
📍 Quebec City