Join our team as a Client Services Specialist in Sherwood Park, Alberta, where you'll support clients effectively in both English and French. This full time, in-office position focuses on delivering top-notch assistance.
In this role, you will serve as the initial contact for clients, addressing inquiries and scheduling appointments while documenting each interaction in our CRM system. Your problem-solving skills and attention to detail will ensure clients leave satisfied with our service.
Key Responsibilities:
• Answer incoming calls and assist with program-related inquiries
• Provide transparent and friendly assistance, documenting interactions
• Update client information and appointments in the CRM




• Collaborate for productive resolution of customer issues
• Support various Care Center operations when needed
Requirements:
• Fluent in both English and French, orally and in writing
• Basic computer proficiency; familiarity with Microsoft 365
• Demonstrated multitasking and problem-solving skills
• High standard of professionalism and reliability
• High school diploma or equivalent required
Support our clients and make a difference with your bilingual abilities in this rewarding Client Services Specialist role.
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📌 Client Services Specialist In Sherwood Park (Canada)
🏢 Smart Start Canada ULC
📍 Canada