Elevate safety and customer care with Lyft as a Machine Learning Engineer. This hybrid role combines applied AI skills with a focus on enhancing support interactions for riders and drivers.As part of Lyft's Safety and Customer Care team, you will engage in fine-tuning open-source models and building AI agents, ensuring that safety and user satisfaction are paramount. Collaborating with a diverse team of ML engineers, data scientists, and product managers will you help shape the future of support technology at Lyft.Key Responsibilities:
Fine-tune open-source LLMs for safety and support use cases
Develop AI-powered agents for real-time safety case management
Build evaluation frameworks for agent performance




Ship models with safety monitoring for user interactions
Collaborate on metrics and solutions for product and data challengesRequirements:
3+ years in applied ML/AI, including an MS or PhD
Experience with SFT, LoRA, RLHF, and similar paradigms
Proven ability in agentic development using LangGraph
Robust programming skills in Python; proficient in PyTorch
Experience in deploying AI applications for real-time useContribute to protected, effective AI solutions while enhancing Lyft's customer care experience.#J-18808-Ljbffr

📌 Machine Learning Engineer At Lyft Toronto
🏢 Socotra
📍 Toronto