07 Sep
|
Tomlinson Group of Companies
|
Ottawa
07 Sep
Tomlinson Group of Companies
Ottawa
Customer Service Representative We are seeking a motivated and versatile Customer Service Representative to provide exceptional customer service while supporting key operational functions. This hybrid role is primarily focused on customer service and includes cross-trained coverage for dispatch and scale operations, as well as support for route closing, invoice reconciliation, and overall data quality. The successful candidate will be cross-trained in multiple functions to provide coverage during vacations, absences, and peak operational periods.The ideal candidate will be customer-focused, highly organized, and comfortable working in a fast-paced environment. They will assist customers, coordinate service requests, maintain accurate information in company systems, and support operational activities to ensure productive, seamless service delivery. Location: 970 Moodie Drive Ottawa Vacancy Type: Full Time, Permanent, Replacement KEY RESPONSIBILITIES Customer Service Answer incoming phone calls and respond to customer inquiries in a professional, courteous, and timely manner. Process service requests, schedule changes, new orders, and
📌 Customer Service Representative (Ottawa)
🏢 Tomlinson Group of Companies
📍 Ottawa