Location: Anjou, QC Employment Type: 1 Vacancy Full-time, Permanent Total Rewards Overview: Base Salary + Quarterly Bonus Opportunity Annual Performance Review with Increase Opportunity Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage Vacation & Paid Personal days Employer Matching Retirement Savings Plan Position Responsibilities: Provide customer service to both internal and external customers to meet their parts needs in alignment with the company’s parts protocols and processes Receive parts requests from customers in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner Receive, provide and issue purchase orders and receipts of goods Research availability of parts, either within the facility or from other resources as necessary Search part numbers using a computer or standard catalogue Mark materials with identifying information to communicate parts allocations to service work orders Maintain communication with Shipping/Receiving, suppliers and customers to ensure efficiency within the parts department Provide and maintain accurate back order reports Effectively sell and cross-sell parts referencing active campaigns or promotions Complete all applicable inventory, work orders, purchase orders,



receipts of goods entry and put stock away Participate in required inventory cycle counts and provide back-up support to other parts department employees as required Participate in training to remain up to date on products represented by JJE and new/revised protocols Process a variety of reports in written and electronic form (e.G., requisitions, paperwork, reports, etc.) to distribute information and/or materials to appropriate parties Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders Other duties as assigned by your Manager On-call coverage as required About You: Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to prioritize and organize workload in a fast-paced setting Basic mathematical skills Able to work efficiently as part of a team as well as independently Able to effectively communicate with all other departments in the facility Detail-oriented individual with a strong work ethic and positive team attitude Position Requirements/Qualifications: Education/Certification: High School Diploma or Equivalent Valid driver’s license with a clean driver’s abstract Must have a forklift license or willing to obtain Experience: 3-5 years’ experience in a heavy equipment, construction or automotive parts and/or service environment 2-3 years’ experience in Inventory Management Strong computer skills including Microsoft Office and ERP/Inventory Management systems Mechanical aptitude or previous exposure to heavy equipment parts Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition #J-18808-Ljbffr

📌 Technicien En Pièces / Service A La Clientele - Parts Technician / Advisor (Montreal)
🏢 Federal Signal
📍 Montreal