Asset Maintenance Pros is a leading provider of modern student and young professional housing in Waterloo, Ontario. Our architecturally striking communities are designed to deliver an elevated rental experience through premium accommodations, exceptional customer service, and operational excellence. Located in the heart of Waterloo’s university and technology sectors, our communities support fast-paced lifestyles while fostering safe, welcoming, and professionally managed environments residents are proud to call home. Position Overview The Property Management Administrator serves as the front line of resident services and operational support across a portfolio of multi-residential properties. This role acts as a key liaison between residents, Property Management, Leasing, Operations, and maintenance vendors to ensure a seamless resident experience while supporting building operations, turnover execution, quality assurance, and administrative functions. The successful candidate will possess strong customer service skills, a working knowledge of residential tenancy practices and the Ontario Landlord and Tenant framework, and the ability to effectively manage resident inquiries,



maintenance coordination, inspections, and move-in and move-out processes. This position is ideal for an individual who enjoys balancing customer service, administration, operational coordination, and property management responsibilities in a rapid-paced environment. Primary Responsibilities: Resident Experience & Customer Service Serve as the primary point of contact for resident inquiries, concerns, and service requests Provide guidance regarding building procedures, resident responsibilities, notices, maintenance processes, tenant portals, and property services Respond to phone, email, and in-person inquiries in a professional and timely manner Maintain accurate records of all resident interactions within company systems Support positive resident relations through proactive communication and follow-up Escalate concerns appropriately while ensuring timely resolution Property Administration & Housing Support Support lease administration, notices, move-ins, move-outs, assignments, and resident documentation Assist residents with

📌 Property Management Site Administrator (Alton)
🏢 Asset Maintenance Pros
📍 Alton