Step into a rewarding role at AlphaKOR as a Bilingual Technical Support Specialist. Your passion for IT service will shine in a supportive, fun setting focused on growth.
The Technical Specialist at AlphaKOR will maintain and troubleshoot workstations and provide remote support. Bilingual communication in French and English is essential, along with a commitment to customer service. You will address various technical issues while ensuring thorough documentation and effective escalation when necessary.
Key Responsibilities: • Provide support for IT technical issues • Maintain clear communication with users and team members • Document technical processes effectively • Manage tickets for printer and workstation support • Conduct follow-ups to ensure complete satisfaction
Requirements: • IT degree or diploma with one year experience • Fluent in both French and English • Familiar with VPNs, routers, and server management • Strong administrative skills in documentation • Desire for continuous learning and professional growth
Utilize your expertise to foster customer satisfaction and streamline IT solutions at AlphaKOR. #J-18808-Ljbffr
📌 Technical Support Specialist - Bilingual French (Winnipeg)
🏢 AlphaKOR
📍 Winnipeg
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