Olympia Benefits Inc. is looking for a friendly, dependable, and solution-focused Client Services Representative (CSR) to join our team in Calgary, AB. As a CSR, you will be one of the primary points of contact for our clients and play an important role in creating a positive customer experience. You will support clients through phone and email, helping answer questions, resolve concerns, and guide them through their accounts and services. We are looking for someone who takes ownership, has great attention to detail, communicates confidently and professionally, and is willing to take the extra step to find a solution. You should be comfortable asking questions, using your judgement, and working collaboratively with others while managing your own responsibilities.



This position offers training and opportunities for internal career growth. Post-secondary recent graduates are welcome to apply. Duties & Responsibilities Upholds the division and Olympia's reputation and values, while promoting our motto "With Us, It's Personal" in all interactions with employees, clients, and business associates. Answer all inbound client inquiries by phone and email in a timely, friendly, and professional manner. Make outbound calls as required, including client follow-ups, returning messages, new client onboarding, and special outreach projects. Resolve client questions and concerns related to benefits, claims,

📌 Client Service Representative (Calgary)
🏢 Olympia Benefits
📍 Calgary