Elevate your career at the University of Saskatchewan as an IT Support Specialist, providing essential technology assistance to faculty, staff, and students. This full-time role requires hands-on expertise in multi-media equipment and a commitment to exceptional customer service.

In this permanent position, you will offer vital support for audio-visual tools and troubleshoot technical issues. Your responsibilities include providing front-line assistance to users, managing multimedia equipment setups, and documenting all support requests in the ICT ticketing system. Robust abilities in communication and teamwork are essential for success.

Key Responsibilities: • Deliver technology support via phone, email,



and in-person • Setup and troubleshoot multimedia and videoconferencing equipment • Record and track all IT support requests accurately • Install and manage technology across various operating systems • Collaborate with clients and team members to resolve issues

Requirements: • Two-year technical diploma required • Minimum three years of multimedia support experience • Proficiency in Windows, Macintosh, and Linux systems • Experience with networked audio-visual solutions • Strong communication skills in English

Utilize your technical expertise and customer service skills to make a significant impact in this dynamic IT Support Specialist role. #J-18808-Ljbffr

📌 Campus IT Support Specialist Role (Winnipeg)
🏢 University of Saskatchewan
📍 Winnipeg