Join NFI as a Distribution Customer Service Expert where you will manage client orders and inquiries with professionalism and care. Provide exceptional service in a agile environment, ensuring customer satisfaction.

In this role, you will address customer questions, manage work orders, and ensure timely processing of customer requests. You will work closely with warehouse teams, maintain invoicing accuracy, and coordinate last-minute shipping needs, all while fostering strong relationships with clients.

Key Responsibilities: • Interact effectively with customers regarding orders and invoices • Process orders and ensure accurate invoicing • Maintain shipping and tracing information • Manage customer feedback and complaints effectively • Collaborate with various departments to meet service standards

Requirements: • High school diploma or equivalent necessary • Proficient in MS Office and shipping software • Strong typing skills and 10-key familiarity • Excellent customer service and communication skills • Availability for irregular hours or holidays

Showcase your expertise at NFI in this pivotal customer service role. #J-18808-Ljbffr

📌 Distribution Customer Service Expert NFI (Winnipeg)
🏢 NFI Industries
📍 Winnipeg