Perkopolis, the Toronto-based entity of PerkSpot, is searching for a Bilingual (French/English) Customer Service Specialist to join our Customer Service team located in Toronto, Canada! Our mission goes beyond discounts—it’s about empowering employees everywhere to make smarter spending decisions so they can do more of what they love. We believe every dollar saved can become a stepping stone to a brighter future, whether that’s a special family vacation, a first home, or simply extra peace of mind. As a Customer Service Specialist, you will provide top-notch support to the community members of Perkopolis. You’ll become an expert in Perkopolis’ tools and website, while constantly interacting with our customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees.



This position is required to be in the office 3 days a week on Tuesday, Wednesday, and Thursday. Our office is located at 3080 Yonge, Suite 4010, Toronto, ON. Working Schedule: Monday through Friday from 10:00 am - 6:00 pm EST What you’ll accomplish: Become an expert of Perkopolis' services and processes, as well as our website and user portal Provide exceptional and timely support to customers via phone, email, and live chat Document active tickets every step of the way, from inquiry to solution and completion Actively prioritize support tickets and *escalate* issues appropriately Assist with recent user setup,

📌 Customer Service Specialist (Toronto)
🏢 PerkSpot
📍 Toronto