Join lululemon as a Full time Guest Experience Lead in Quebec and bring exceptional service to every guest. This role requires strong interpersonal skills and proactive teamwork.
As a key leader on the floor, you will bring the lululemon guest experience to life while ensuring operational excellence during your shift. You’ll engage with guests, assess their needs, and provide product education, stepping in as needed to maintain service levels. Engage in staff recruitment and development to enhance team performance.
Key Responsibilities:
• Lead by example to enhance guest experiences
• Provide technical product knowledge to guests
• Ensure operational readiness with effective preparation
• Track performance metrics and discuss with team
• Coach and mentor team members continuously
Requirements:
• Eligibility to work legally in Quebec
• At least 1 year of retail or customer service experience
• Experience with team mentoring and leadership
• High school diploma or GED preferred
• Certification in food safety or liquor service valued
Support the delivery of exceptional guest experiences at lululemon and cultivate an inclusive atmosphere in Quebec.
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📌 Full-Time Guest Experience Lead Quebec (Quebec City)
🏢 Tobermory
📍 Quebec City