Join Boston Scientific as a Customer Operations Representative in Ottawa, blending hybrid work with a focus on outstanding customer service in the healthcare sector.

In this vital role, you will manage customer orders and inquiries while facilitating improved service delivery. Collaborating closely with sales teams, you'll address concerns and streamline communication, impacting healthcare providers positively. Your solid focus on client relationships aligns with Boston Scientific's commitment to excellence.

Key Responsibilities: • Process customer orders efficiently through email management • Resolve issues by connecting customers with sales experts • Handle incoming call inquiries professionally • Support order tracking and database applications • Maintain organized filing for all emails received

Requirements: • Technical or Bachelor’s degree in business administration • At least 1 year of experience in customer service or operations • Skilled in Microsoft Office, particularly Excel and Outlook • Knowledge of SAP is a plus • Experience in a medical device setting preferred

Leverage your customer service skills to elevate healthcare solutions with Boston Scientific. #J-18808-Ljbffr

📌 Customer Operations Representative - Hybrid Role (Montreal)
🏢 Boston Scientific Gruppe
📍 Montreal