Become the cornerstone of after-sales service as a Product Support Manager at Toromont Cat in Timmins, ON. Lead a team focused on warranty management and training execution to drive performance and satisfaction.This full time managerial role will see you overseeing all aspects of product support operations, ensuring that service quality and profitability are prioritized. You will collaborate effectively with administrative staff and technicians, driving initiatives to enhance customer service through best practices and strategic project implementation.Key Responsibilities:
Manage warranty claims and ensure operational compliance
Provide operational support to service technicians
Lead and execute technical training for staff




Analyze performance reports and respond to operational trends
Optimize daily workflows to improve service qualityRequirements:
Bachelor's degree in a relevant field required
5–8 years of experience in leadership roles
Excellent communication skills, both oral and written
Proficiency in Microsoft Office and operational tools
Ability to foster a customer-centric approach within the teamPosition yourself at the forefront of product support and customer satisfaction with Toromont Cat.#J-18808-Ljbffr

📌 Toromont Cat Product Support Leadership Role Timmins
🏢 Toromont CAT
📍 Timmins