What you'll need to have
Minimum 1 year of related experience

A day in your life with us
Deliver an excellent meeting with the customer across all customer assignments.
Engage with customers in a friendly and confident manner to create a rewarding customer experience.
Contribute and achieve operational KPIs and goals to maintain customer loyalty.
Support customer colleagues to continuously develop knowledge and skills within the area of customer experience.
Support and assist co-workers to create solutions to customer issues.

About this work area

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with recent and existing customers in a multichannel retail workplace. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services,



gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Why you will love us
Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Versatile spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Customer Experience Co-worker II

The starting rate/ salary for this position is 19.04 CAD
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📌 Customer Experience Co Worker Ii Winnipeg
🏢 IKEA Gruppe
📍 Winnipeg