Drive operational excellence and customer satisfaction with Mark’s as a Customer Experience Assistant Manager. Lead your team to deliver exceptional service every day. As the Customer Experience Assistant Manager, you will be a key member of the leadership team at Mark’s. This role focuses on enhancing customer experiences and guiding a diverse team to achieve operational goals. You will analyze feedback, drive improvements, and foster a culture of exceptional service aligned with core company values. Strive to connect customers to the products that meet their needs while ensuring a seamless shopping experience. Key Responsibilities:
- Hire and build a diverse, robust team
- Schedule and optimize operational workflows




- Support the Manager on Duty program
- Create a positive culture of service recognition
- Resolve customer escalations efficiently Requirements:
- Solid leadership and communication abilities
- Problem-solving and decision-making skills
- Customer-centric mindset with preference understanding
- Experience in team mentorship and development
- Results-oriented focus on sales, training, and inventory accuracy Contribute to making life better for Canadian customers through exceptional service at Mark’s. #J-18808-Ljbffr

📌 Mark’s Customer Experience Manager Assistant (Lloydminster)
🏢 SportChek
📍 Lloydminster