Transform member experiences at MOVATI as a Customer Experience Supervisor in Edmonton. Drive team performance while ensuring every member feels welcome, comfortable, and healthy.
MOVATI is hiring a Customer Experience Supervisor to lead its Member Experience team. This role requires 2+ years of related customer experience and 1+ years of successful sales involvement. You will coach staff to meet sales objectives and engage meaningfully with members, ensuring they receive top-notch service tailored to their unique needs.
Key Responsibilities:
• Lead and support the team to achieve sales goals
• Ensure engaging member interactions and experiences
• Assist new members in selecting appropriate services
• Manage memberships and resolve any issues
• Promote a friendly and welcoming club atmosphere
Requirements:
• 2+ years of customer experience
• 1+ year of relevant sales experience
• Robust coaching and leadership qualities
• Flexible with shift work availability
• Demonstrated past sales success
Lead MOVATIs commitment to offering exceptional member experiences and team support.
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