SOUTHLAND has an immediate opening for a Dispatcher. In this role, you will be responsible for effective day to day communication between driving staff and operations, and ensuring the safe and productive completion of school runs and charters.
Dispatchers are expected to display exemplary patience and communication skills in dealing with driver, parents, school and public matters.
The shift for this position is Monday through Friday.
Principal Duties and Responsibilities
Ensure that all driver check-ins are accounted for, including late-ins/early outs, absenteeism and pro-days
Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel, and ensure that the involved route is completed
Provide tactful and skilled phone assistance in dealing with drivers, parent/s, school, and public matters
Administrative duties, such as payroll, filing and reports
Auditing Hours of Service
Assist with booking and managing charters
Knowledge and Skills Required
Map reading skills with a robust knowledge of the city; specifically road systems, locations of schools and major attractions
Strong communication skills and phone etiquette
Ability to multi-task and work well under pressure
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📌 Dispatcher Medicine Hat
🏢 Pacific Western Transportation
📍 Medicine Hat
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