07 Sep
|
TEK Systems
|
Canada
07 Sep
TEK Systems
Canada
TEKsystems is seeking a Delivery Operations qualified in Ottawa, ON to oversee service delivery quality and performance reporting in a hybrid role.
You will manage SOW governance, coordinate with account teams, and drive continuous improvement across processes and tools while ensuring alignment to contract terms.
Candidates typically have 3–5 years in customer service or call center ops, solid analytical skills, and excellent communication; proficiency with Excel is a plus.
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📌 Delivery Lead, Quality & Performance Ottawa (Canada)
🏢 TEK Systems
📍 Canada