Shape your career with Stanley Black & Decker as a Service Technician in Ottawa, Ontario, focusing on delivering exceptional service to customers and maintaining tools from leading brands.

You will play a fundamental role in the service branch, reporting to the Branch Manager and handling repairs for household names like BLACK+DECKER and CRAFTSMAN. Your expertise in parts management and customer communication will enhance the customer experience and ensure operational excellence.

Key Responsibilities:
• Identify necessary parts for repairs and manage orders
• Process service work orders and track completion
• Deliver technical assistance to customers and distributors
• Ensure inventory control for efficient service levels
• Manage branch opening, closing, and transaction tasks

Requirements:
• Preferred community college or trade school graduate
• Experience in a repair service setting is essential
• Strong interpersonal and sales communication skills
• Proficiency with computer systems and Microsoft Office
• Capable of handling tasks under pressure

Join an innovative team at Stanley Black & Decker and make a difference in Ottawa.
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📌 Ottawa Service Technician Role
🏢 Stanley Black & Decker Canada
📍 Ottawa