Elevate visitor engagement as a Customer Experience Specialist at Woodbine Entertainment Group. Create memorable horseracing experiences for customers while actively assisting with wagering.
In this agile role, you will provide top-notch service to both new and existing customers. Your ability to handle inquiries related to betting, assist with wagering tools, and sell racing programs will be essential for enhancing the overall customer experience. This position requires a friendly and energetic approach in a fast-paced environment focused on horseracing.
Key Responsibilities:
• Deliver an excellent overall experience for customers
• Engage and assist with customer betting inquiries
• Print and sell racing programs and merchandise
• Maintain promotional materials and display items
• Reconcile sales and track product inventory
Requirements:
• Outgoing and energetic personality
• Strong interpersonal and communication skills
• Ability to work under pressure
• Commitment to professional appearance
• Knowledge of the horse racing industry is an asset
Bring your enthusiasm for customer service and strong support skills to enhance the Woodbine racing experience.
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📌 Customer Experience Specialist at Woodbine (Toronto)
🏢 Woodbine Entertainment Group
📍 Toronto