MULTIDISCIPLINARY OPERATIONS MANAGER Vital Performance Care
- Full-Time
- On-Site
- Calgary, AB The operational backbone that keeps Vital running. ABOUT THE ROLE We’re looking for an organized, people-savvy operations professional to own the day-to-day backbone of Vital Performance Care’s clinic and training space. This isn’t a behind-the-scenes role—you’ll be the face of the front desk, the go-to for practitioners and trainers, and the person who keeps our systems tight so that our clinicians can focus on what they do best: delivering exceptional care. If you thrive on solving problems before anyone notices they exist, have a passion for organized and detailed work, love building order out of complexity, and genuinely care about the people around you, we’d love to hear from you. WHO WE ARE Vital Performance Care is an interdisciplinary performance and rehabilitation clinic located inside Eau Claire Athletic Club in downtown Calgary, AB. Our core services include physiotherapy, chiropractic care, massage therapy, acupuncture, osteopathy, exercise rehabilitation, and performance training—serving driven individuals from elite athletes to executives to active parents who want tailored,



evidence-informed care. We’re team-based, client-centered, and proud of the culture we’ve built—one where both our clients and our staff feel supported, challenged, and genuinely cared for. WHAT YOU’LL OWN Front Desk & Client Experience Serve as the friendly, skilled first point of contact—in person, by phone, and via inbox. Manage inbound and outbound communications, including the general inbox and phones. Manage all client/patient scheduling through Jane App EMR, ensuring efficient response times. Manage scheduling correspondence between practitioners, clients/patients, and the team. Administrative & Systems Serve as the primary administrative support across clinic and training operations. Develop proficiency with Jane App EMR, including setup, scheduling, billing, memberships, and training packages. Manage accounts receivable, including direct and third-party billing, deposits, and tracking overdue accounts. Oversee insurance and legal documentation, including the submission and tracking of MVA/insurance documentation, statements of

📌 Multidisciplinary Operations Manager (Calgary)
🏢 Vital Performance Care
📍 Calgary