AI Technical Lead Client:

Infosys / Rogers Location:

ONTARIO, TORONTO Rogers Client Office (5 Days Onsite) Duration:

Long Term Interview:

WebEx Hire Job Summary Seeking an

AI Technical Lead

with

8+ years of IT experience

and

5+ years in Contact Center and Conversational AI architecture . The ideal candidate will lead the design and implementation of enterprise AI solutions using Conversational AI, LLMs, and cloud technologies. Required Skills 8+ years of IT experience with 5+ years in Contact Center & Conversational AI. Expertise in

Google CCAI/CES, Dialogflow CX/ES, Vertex AI , or similar platforms. Experience with

LLMs, Prompt Engineering, Python, REST APIs , and

GCP . Knowledge of

IVR, Voice Bots, Chatbots, STT/TTS , and Contact Center platforms (Genesys, NICE CXone, Amazon Connect, Five9). Solid architecture, integration, and technical leadership skills. Responsibilities Lead Conversational AI solution architecture and implementation. Design scalable AI-powered voice and chatbot solutions. Integrate AI with Contact Center and enterprise applications. Mentor development teams and ensure best practices for performance, security, and scalability.

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📌 AI Technical Lead (Winnipeg)
🏢 Siri Infosolutions
📍 Winnipeg